Little Caesar's OJT Manual
500+ Page Book
Training manual used in every country.
Manual for new Credit Card machines
Proper Appearance
Another of many quick-reference posters on the walls of every store around the world.
Quality Characteristics
One of many quick-reference posters on the walls of every store around the world.
Remedy Process
See Also: "Good Customer Service" video on same topic
Customer Service Standards
This is a longer card with supporting text below as a natural lead-in to additional content. This content is a little bit longer.
Page from OJT Manual
Little Caesar's 500+ page OJT manual.
QuarkXpress to PostScript
Handout for QuarkXpress and other students.
QuarkXpress to PostScript
Handout for QuarkXpress and other students.
HSN Onboarding
Recording
New Employee onboarding for the Home
Shopping Network.
Peoplesoft Fundamentals
Interactive
Software simulation including
demonstration, explanation, and opportunities for interactive, realistic practice.
Communication and Healthcare Outcomes
Interactive
Using Javascript for some truly
interactive gamification of soft skills training for healthcare providers.
Infection Prevention
Introductory portion of Infection Prevention section for New Team Member Onboarding.
Hand Hygiene
Recreating some old, pixelated images and documents into something crisp and professional looking.
FOCUS PDCA
Simple alternative to what could have been text and bullets in an onboarding slide because it shows relationships and context.
WELLPoints promo
Explanation of how to accumulate and spend WELLpoints for our Wellness program.
Bloodborne Pathogens
Animation from Infection Prevention onboarding for exposure statistics.
Obesity Calculator
Recording
Simple activity I felt added a lot to the
section on Bariatric
Sensitivity.
BMI Calculator
Recording
Screen recording of an interaction made
possible by adding Javascript
to Storyline.
Mental & Emotional Effects of Obesity
Excerpt from Bariatric Sensitivity training.
Patient Safety Organizations
Transforming huge, complex topics into palatable concepts by showing relationships between data and sources.
Body Language Bootcamp
Episode 1
Introduction to a series on self-awareness and communication.
Body Language Bootcamp
Episode 2
Continuation of episode 1
Signs of Abuse
One of several videos for Safety & Security covering observational skills.
Campus Tour
Video tour of Tampa General Hospital and Davis Island created with Google Earth Studio and AfterEffects.
Action Plan Demo
Explanation and demonstration for putting in place a response plan after our Employee Engagement Survey.
HIPAA Intro
Basic introduction to HIPAA policy.
HIPAA 2: MyChart
Presenting MyChart as an alternative to violating HIPAA.
June Classes Promo
Started pulling in my own assets and creating my own sets with Illustrator, Adobe, Photoshop, and other tools to make Vyond look like more than a toy.
Christmas promo
The Santa part of this is one of my proudest moments.
January Classes Promo
Another monthly promo made in Vyond.
Family Feud promo
This was what I felt was my masterpiece in Vyond.
Football Promo
The girl rising out of the gatorade cooler and other moments made me proud. When you take your time and get creative, Vyond isn't awful.
Designing Puppets
Replacing Vyond's characters with Adobe Character Animator.
Illustration - Puppets
Final versions of our characters for a series of animated promos.
Edgar Allan Poe - Portrait
Painted in Photoshop
Bad Orientation
Part of a series called "Then and Now"
History of a dream.
Scouting,Directing,Videography
Bad Customer Service
Part of a "Then and Now" series. For example, "Customer Service Then" or "The Remedy Process Then". For the old videos I used filters in Final Cut to make them look old (in addition to the B&W), and the old-time countdown at the beginning.
Good Customer Service
The "Now" videos in the series begain with the LucasFilm thingy and Dolby sound. And, yes, color. All to express a new, improved customer experience.
H2O to Scale
After I created the H2O illustration, as cool as it I felt it was, I read what the relative sizes were and had to make this one. The Hydrogen isn't visible because even with the Oxygen drawn this large, the Hydrogen is too small.
H2O
Water.
H2O Animated
Prototype for a water animation.
"404" Page for TGH
Just in case some branching or navigation failed during an eLearning course.
"404" Page for Personal Site
Combined the slime from "I Am the Slime" by Frank Zappa with the original iMac.
Tabs & Indents in MS Word
Writing sample for O'Reilly publishing.
Presets in Adobe, Photoshop
Handout for Adobe, Photoshop students.
Powerpoint Tips & Tricks
Guide created for educators and presenters at TGH.
Website Admin Intro
Handout for Web Dev students.
Customizing MS Office
Handout for Word, Excel, and Powerpoint students.
DreamWeaver: Fix Word HTML
Handout for Dreamweaver students.
Creating Favicons
Handout for Web Dev students
CHECK LINK AND CONTENT How To Change Language In Mac OS
Written for LinkedIn but WordPress has formatting that makes reading and learning easier.
CHANGE THUMBNAIL How To Change Language In Windows 11
Video demonstrating steps with no narration so language isn't an obstacle.
Solar System
Using scripting for accurate simulation of the Sun, Earth, and moon's rotation and orbits.
Sun, Earth, Moon
One of my first pieces in After Effects.
Whiplash
For TGH
Technical Illustration
Raytheon
Software Simulation
Demo & Practice
Isuzu-150010-thumb.jpg
spp150010-230010-Repair-Orders.mp4
Isuzu-240020-thumb.jpg
spp240020-Calculator.mp4
Isuzu-110060-thumb.jpg
spp110060-16002a-Eligibility.mp4
Software Simulation
Demo & Practice
Isuzu.
Isuzu-120070-thumb.jpg
spp120020-120070-120090-Overlapping-Repairs.mp4
Isuzu-220060-thumb.jpg
Recording of a drag & drop interaction for
Isuzu.
spp220050-220060-Auth.mp4
Software Demo (eUnity)
Software demo for new application at TGH.
American Solidarity Party Florida Chapter Logo
Logo for the Florida chapter of the American Solidarity Party
Madre Sabe El Mejor
Flyer for short film at Detroit Film Festival